World’s #1 Dive Shop Management System

From Course Scheduling and Inventory Management to Payroll and Reporting. Streamlining dive shop management with one universal tool.

Designed with leading scuba
certification agencies in mind.
Stacked images of the DiverDash appOperations Management section of DiverDash app

Enhanced Customer Engagement for Dive Shops

Streamline onboarding, simplify payments, and engage effectively with an effortless referral system.

Designed with leading scuba
certification agencies in mind.
In-app images of DiverDash

World’s #1 Dive Shop Management System

From Course Scheduling and Inventory Management to Payroll and Reporting. Streamlining dive shop management with one universal tool.

Designed with leading scuba
certification agencies in mind.

Streamlined Customer Onboarding

DiverDash's Onboarding Link feature, which includes a unique QR code for each new customer, revolutionizes the way dive schools welcome and integrate new clients. This feature is designed to eliminate friction and create a welcoming atmosphere from the very first interaction. Here’s how it enhances your dive school's onboarding process:

Personalized QR Code Links: Send your Dive Shop’s unique onboarding link or QR code to new customers, inviting them to add their details to your database. 

Efficient Information Collection: When customers scan their QR code or click their unique link, they are directed to a user-friendly webpage where they can input their details. This page is designed to be intuitive and easy to navigate, encouraging customers to provide essential information such as their contact details, diving certification level, and emergency contact information.

Automatic Data Storage: As soon as the customer submits their information, it is automatically captured and securely stored in the DiverDash database. This automated process ensures that all data is accurate and readily accessible, eliminating the possibility of human error associated with manual data entry.

Reduced Administrative Burden: By automating the onboarding process, DiverDash significantly cuts down the time and effort required to manually manage customer data. This efficiency allows your staff to focus more on customer service and less on paperwork, thereby enhancing operational productivity.

Immediate Integration into Dive School Activities: Once onboarded, customers can immediately be assigned to courses, fun dives or dive trips. The seamless integration ensures a smooth onboarding process, whether the diver is on your premises or in another country.

Enhanced Data Security: With all customer information stored in DiverDash’s secure database, you can assure your customers that their personal details are protected with the highest standards of data security.

DiverDash’s Onboarding Link feature with QR code technology not only simplifies the administrative aspects of managing new customer data but also significantly enhances the customer experience, making their first interaction with your dive school as welcoming and hassle-free as possible. This feature sets the stage for a long-lasting relationship between your dive school and its customers.

Effortless & Secure Payment Management

DiverDash's Efficient Payments feature offers a comprehensive financial toolkit designed to handle all aspects of your dive shop's transactions. From processing course payments to managing refunds, this integrated system ensures precision and ease in every financial interaction. Here’s how it transforms your payment processes:

Automated Invoice Generation: Instantly generate detailed invoices for various services such as diving courses, fun dives, and equipment sales. This automation ensures that every transaction is promptly documented, reducing the chances of billing errors and enhancing financial accuracy.

Real-Time Financial Overview: Maintain a clear view of your dive shop's financial health with up-to-date summaries accessible directly from the platform. This real-time financial visibility allows you to make informed decisions quickly, helping you manage cash flow effectively and plan for future growth.

Streamlined Payment Tracking: Keep track of all course payments and dues efficiently. The system alerts you to outstanding payments, ensuring that all financial obligations are met on time. This feature helps in maintaining a steady revenue stream and prevents financial discrepancies.

Effortless Refund Management: Process refunds smoothly directly through the platform. The system provides comprehensive tracking of the reasons for returns and maintains records of customer communications regarding refunds. This transparency in handling refunds not only builds trust with your customers but also simplifies the reconciliation process.

Enhanced Customer Satisfaction: By ensuring timely compensations and handling financial transactions smoothly, your dive shop can enhance overall customer satisfaction. Happy customers are more likely to return and recommend your services, contributing to your business's success.

Reduced Administrative Burden: Automating financial processes significantly reduces the time and effort required to manage payments manually. This efficiency frees up your staff to focus on providing excellent service and customer engagement rather than getting bogged down by financial administration.DiverDash’s Efficient Payments feature is not just a tool—it's a comprehensive solution that ensures your dive shop's financial operations are handled with precision and ease. DiverDash helps you streamline your financial processes, enhance customer trust, and drive business growth.

Maximise Signups with Automated Referral Tracking

Our dynamic QR code system simplifies customer onboarding. Each scan directs your potential customers straight to your sign-up page, embedding their referral source seamlessly. Start building your customer base with zero hassle. Here’s what it can do:

Track Every Referral Effortlessly: Get real-time insights into your referral campaigns. Our platform automatically links each new customer to their referring source, providing you with accurate data on who is bringing new business to your door. Monitor performance and optimize your strategies without breaking a sweat.

Maximize Your Courses and Revenues: Enable customers to instantly connect to your database through a single scan. Track enrollments and expenditures effortlessly, ensuring each referrer receives their due credit—and commission. Boost your revenue while rewarding those who help grow your business.

Detailed, Real-Time Reporting: Our comprehensive dashboard gives you a bird’s-eye view of your referral activity. From total referrals to revenue generated and commissions due, all the information is at your fingertips. Make informed decisions with up-to-date data that’s easy to understand.

Automated Commission Calculations: Leave the math to us with automated commission calculations. Pay your referrers accurately and on time, based on the actual revenue they generate. Maintain transparency and motivate your partners by showing exactly how much they’ve earned.

Enhanced Customer and Referrer Experience: Our system is designed not just for administrative ease but also for user satisfaction. Customers enjoy a smooth signup process, while referrers can track their progress and earnings through their personal dashboard (coming soon).

Testimonials

What Our Customers Say

See how our platform has helped dive shops around the world improve their operations and deliver exceptional service to their customers.

La Bombona Diving

“Before DiverDash, we juggled multiple apps, spreadsheets, and even paper logs to manage our dive shop. This was tedious and time-consuming. DiverDash has consolidated all our processes into one seamless platform, saving us countless hours and eliminating a lot of unnecessary manual data entry."

Bryan Roseman

Owner

Finsanity

DiverDash has simplified our payroll process immensely. Managing instructor payments used to be a tedious task, but now it's automated and accurate. This has saved us a lot of time and reduced errors, allowing us to focus more on our core activities. It's been a valuable addition to our dive shop operations."

Sirikul Sripairoj

Manager

Escape Divers

"DiverDash has made tracking our equipment so much easier. We always know where our gear is and who is responsible for it. The reporting feature provides clear insights into our operations, which helps us make better decisions. It's been a significant improvement for our dive shop's efficiency and organization.”

Jonathan Matthews

Owner

Jamahkiri Resort & Spa

"DiverDash's efficient payments feature has simplified our financial operations. The system automates invoice generation and provides real-time financial overviews, making it easy to track payments and manage refunds. This has not only reduced billing errors but also improved our cash flow management. Our customers appreciate the smooth transaction process, and we appreciate the reduced administrative burden.”

Tom Garrington

Manager

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Sales report dashboard image
Automated Calendar
Equipment Tracking
Customer Onboarding
Staff Payroll
Referral Tracking
Automated Calendar
Equipment Tracking
Customer Onboarding
Staff Payroll
Referral Tracking
Refund Management
Boat Allocation
Dive Site Planning
Financial Reporting
Course Progress Tracking
Refund Management
Boat Allocation
Dive Site Planning
Financial Reporting
Course Progress Tracking
Faq

Got Questions?

Find detailed answers to common questions about DiverDash software, ensuring you have all the information you need to get started

What is DiverDash?

DiverDash is an advanced SaaS platform specifically designed to streamline and enhance the management operations of dive shops. It covers a wide range of functions, from course scheduling to customer relationship management, ensuring a seamless and efficient experience for dive shop owners and their teams.

How does DiverDash differ from other dive shop software?

DiverDash stands out by providing a specialized set of tools designed exclusively for dive shops. It offers an intuitive and user-friendly interface with features such as dynamic scheduling, in-depth student progress monitoring, and streamlined payment processing. This tailored approach ensures that dive shop operations are managed efficiently and effectively, setting DiverDash apart from generic software solutions.

Do you offer any training or support for onboarding?

Absolutely! We offer comprehensive training and support to ensure you and your team can fully utilize DiverDash from day one. This includes detailed tutorials, dedicated support channels, and personalized one-on-one onboarding sessions. Our goal is to help you seamlessly integrate DiverDash into your operations and maximize its benefits.

Question How easy is it to migrate my existing data to DiverDash?text goes here

DiverDash provides tools and support to help you seamlessly migrate your existing data. Whether you are transferring customer information, courses you offer, or your retail equipment inventory, the platform ensures a smooth transition with minimal disruption to your operations. Our support team is also available to assist you throughout the migration process.

Can I request custom features?

Yes, you can request custom features with DiverDash. Our team understands that every dive shop has unique needs, and we are committed to providing a solution that fits your specific requirements. We offer customization services to tailor the platform to your operational needs. Whether you need a specific reporting format, an additional module, or any other custom functionality, our development team is ready to work with you to implement these features. Please contact our support team to discuss your requirements and get a quote for custom development.

What happens if I encounter a problem or need assistance with a feature?

Our dedicated support team is here to help whenever you need assistance. Whether you have a technical question or need guidance on a feature, you can reach us through various channels including email support, WhatsApp, phone, and video calls.

How can I manage my DiverDash subscription?

Managing your DiverDash subscription is straightforward and user-friendly. We utilize Stripe to handle all subscription-related activities. Within the DiverDash app, you will find a ‘Manage Subscription’ section that directs you to the Stripe management page. From there, you can easily manage or cancel your subscription, update your payment methods, and view your billing history. This integration ensures that you have full control over your subscription details with just a few clicks.

Can DiverDash manage dive shop inventory?

Yes, DiverDash includes a robust Inventory & Equipment Tracking system. This feature helps you monitor the usage and availability of all essential diving equipment, track rental items, and automatically update the status of equipment when assigned or returned. This ensures optimal usage, maintenance, and availability of dive gear.

What financial tools does DiverDash provide?

DiverDash offers advanced financial reporting tools that allow dive shop managers to generate detailed reports on sales trends, payment behaviors, and overall financial health. The platform also includes features for daily cash reports and expense management, providing a clear and comprehensive view of your dive shop's financial status.

Can DiverDash manage payroll?

DiverDash simplifies the payroll process for dive instructors with its automated payment tracking and payslip generation features. The system supports multiple payment structures and ensures that all payments are accurate and timely. This helps in retaining top talent and maintaining a positive working environment.

How does DiverDash manage customer data and ensure its security?

DiverDash prioritizes data security through its Secure User Management feature. This includes enforcing strong password policies, role-based access control (RBAC), automated session management, and compliance with privacy regulations. These measures ensure that all customer data is protected against unauthorized access and breaches

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